Overview

Benefits for Practices

  • Provides a simple, cost-effective web-based solution to achieve electronic referrals with virtually no technology footprint that works regardless of EMR
  • Increase practice efficiency by managing referral related workflow electronically and decreasing time spent on manual paper processes
  • Increase percentage of new patients
  • Increase percentage of appointments scheduled
  • Increase revenue by minimizing liability and missed referrals
  • Improve relationships with affiliated and unaffiliated physicians and exchange data more easily with your community partners
  • Identify referral and usage patterns to benchmark practice metrics

Benefits for Providers

  • Facilitates the receipt of results to close the loop once the referral has been completed
  • Enables providers to share clinical information and collaborate with their peers to improve coordination of care
  • Allows providers to deliver better care to their patients by exchanging referral information safely and reliably
  • Improves pre-visit workups and lowers rate of follow-up visits
  • Expand your professional affiliations and grow your practice

Features

  • Stand-alone web-based solution that complements your EMR
  • Enables HIPAA Compliance
  • Enables sending and receiving of referral information securely between participants using directed exchange
  • Supports sharing of CCD and key clinical information
  • Provides worklists to manage and track incoming and outgoing referrals
  • Allows real-time tracking of referral status throughout the care process
  • Facilitates communication amongst participants and provides access to complete referral history
  • Identifies referral and usage patterns
  • Easy on-boarding and management of users
  • All information exchanged via Cerner Direct Referrals is securely stored, reliably backed up and available for auditing

System Pre-requisites

  • Internet connection via a web-enabled device allowing for 1.5 Mb download/364 Kb upload speed
  • The following browsers are supported: Google Chrome® (current and previous version), Mozilla Firefox® (current and previous version), and Internet Explorer® 11. For optimal enduser experience, we suggest the most current version of either Google Chrome® or Mozilla Firefox®.
  • PDF reader software

FAQs

Cerner Direct Referrals is a web-based, secure referral management solution that enables electronic exchange of key clinical information during the referral process.

This solution serves as a replacement for other ad hoc non-secure communications (e.g., fax, phone, instant messaging, paper, public email) to securely share referral information. Examples of healthcare professionals who can leverage this solution include medical and administrative staff.

Increase coordination of care amongst providers by securely sharing key information during the referral process leading to better patient care and outcomes

  • Provides a simple, cost-effective way to achieve electronic referrals with virtually no technology footprint
  • Increase efficiency by managing referral related workflow electronically and decreasing time spent on manual paper processes
  • Improve relationships with affiliated and unaffiliated physicians and exchange data more easily with your community partners
  • Identify referral and usage patterns
  • Facilitates the receipt of results to close the loop once the referral has been completed
  • Enables providers to collaborate with their peers to improve coordination of care
  • Allows providers to deliver better care to their patients by exchanging referral information safely and reliably

Cerner Direct Referrals utilizes the latest industry standards, developed in partnership with the federal government, ensuring universal interoperability and security. It provides a secure referral management workflow leveraging the Direct Project for information exchange and communication. (www.directproject.org)

Cerner Direct Referrals enforces security at multiple levels during transport and storage of data being exchanged.

  • A Cerner Direct enabled domain is created following identity assurance and certificate verification.
  • All trusted directed exchange participants must be organizations that are either
    • A HIPAA covered entity or business associate, or
    • A healthcare related organization which treats protected health information with privacy and security protections that are equivalent to those required by HIPAA.
  • The referrals communication channel is encrypted and all information is stored and regularly backed up in a "Class X" level environment.
  • Cerner Direct Referrals provides role-based access to the solution.
  • All information exchanged via Cerner Direct Referrals is auditable.

Access to Cerner Direct Referrals is by invitation only to maintain the integrity of participants communicating on the network. Upon application approval, each participant is granted access to their own trusted Cerner Direct enabled domain.

To schedule a demo and learn more about Cerner Direct Referrals, contact us.